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frequently asked questions
PRODUCTS
No. Chocolate likes to live in 68-70 degrees, less than 50% humidity. In the summer possibly refrigerate if you keep your house warm. In the winter - room temp is perfect.
Our chocolate is best when consumed in 6-8 weeks of receiving it. Please remember that our chocolate is not mass produced, therefore freshness is key, so please consume as soon as possible.
SHIPPING AND ORDER PICK UP
Yes, you can select the Middletown store location or What's the Scoop in Metuchen for FREE in store pick up during the checkout process. Click here for locations
All shipping costs are calculated at checkout.
We add cold packs and package the product to survive the warmer environments. Please make sure you track your shipment to ensure it does not sit out in the sun for a long period of time. Premium rates may apply. Anything out of 2-day shipping range will needed to be upgraded to a 2-day express. All HOT zones (NV, FL & AZ) must ship overnight.
Allergies and SPecial Food Products
Although some of our bonbons do not contain nuts, our products are made in a facility where nuts are present. We do have limited products provided by our nut free vendor. Please inquire through our CONTACT US page.
Yes we do! Please visit our Vegan Collection for the most up to date availability.
Most bonbons are gluten free but some flavors get released that do contain gluten. Flavors such as hazelnut crunch. cookie butter and Guinness contain gluten. Please contact us to find out what current flavors contain gluten. We also offer other packaged treats that do not contain gluten. Please call us for assistance and current availability.
Our kitchen is not kosher certified, but we do partner with other companies to provide kosher products.
Special pricing, orders and donations
Our products are freshly made to your order. Please send your special order/bulk request in 3 weeks prior to your delivery date. This will ensure we have enough time to make and ship your product. But email or call us even if it's last minute - we may be able to help.
We have a limited number of wholesale vendors we partner with at this time. You are welcome to reach out to us to see if any opportunities are available.
We do offer bulk pricing on our products. You can inquire by sending a request in through our contact us page.