ACCOUNT LOGIN
Health and Safety
Updated: 9/24/20
UPDATE: 5/12/20
Dear chocolate lovers, it is with great sadness that we must suspend ALL shipments across the USA effective immediately as COVID is greatly impacting service delays across all carriers. Please see reference links below. And with warm weather rolling in quickly nationwide, even with cold pack shipping, we have no protection as shipments have been delayed repeatedly, even with expedited premium rate services (overnight, 2nd day air, etc) and the carriers are NOT guaranteeing anything so that means no refunds on any service disruptions. We hope that services will get back to normal in July/August and will keep you posted as we move along.
So pressing forward, we will ONLY be allowing website orders with curbside pickup out of our MIDDLETOWN location on Wednesdays and Thursdays from 3:30-6:30pm starting 5/20/20. Should you have any questions please email us at middletown@2chickswithchocolate.com or call 732.501.7414. Thank you so much for your patience and understanding. Stay safe!
https://www.ups.com/us/en/service-alerts.page?id=alert1
A message from the CEO:
We’re well aware that this is a stressful time amongst us all and we want to maintain total transparency as we always strive to do. To follow national, CDC recommendations and to stay in accordance with NJ law, Middletown and Metuchen stores will be closed until further notice. All classes, activities and events are also postponed. As soon as permitted we will be reaching out to everyone for rescheduled dates.
However, we will still be offering Middletown curbside pickup on select days for the remainder of the summer. We hope to offer state wide shipping again by the fall. Orders can be placed via website.
Our number one priority is the health and safety of all our consumers and members of the community. We are monitoring expert recommendations, including guidance from the World Health Organization (WHO), the Johns Hopkins University Coronavirus Resource Center, and local health officials.
The U.S. Department of Agriculture (USDA) and the U.S. Food and Drug Administration (FDA) have no reports of human illnesses that suggest COVID-19 can be transmitted by food or food packaging.
For any questions or concerns, please reach out to us asap at metuchen@2chickswithchocolate.com or 888.896.2449
- thank you and stay safe.
Elyissia Chinchilla,
Chick-in-Charge,
2 Chicks with Chocolate.