Allergy & Seasonal Shipping Information

 

Nut Free Allergen Advisory:

Please be advised on all Nut Free options for this year, we have removed all peanut butter, hazelnut, tree nut options from our collection that you have chosen BUT please know we are in a cross contamination building so traces are ALWAYS a risk.

***If you or your gift recipient have an AIRBORNE Allergen, please DO NOT purchase these products. These are 100% for guests who just CAN NOT eat nuts/tree nuts aka Ingestion Allergy.***

We take allergens very seriously and put health and safety above all. We opened this offering this year as a first time trial because clients continue to ask, and for the past 5 years plus, guests with allergen children/friends/family, have ingested our items (that we guided them on) and happily no responses. We host allergen parties yearly and have all children/family/fiends partake and no response. Please email elyissia@2chickswithchocolate.com for any and all questions and concerns. Thank you.

 

 

 

1 - Unfortunately, no orders  can be guaranteed, even with Express shipping as carriers are running behind schedule. Please call 888.896.2449 for assistance or email middletown@2chickswithchocolate.com

2 – Please be advised transit times may be longer due to carriers understaffed. 

3 – There are NO express guarantees or refunds from the carriers.

4 – We will be using all 3 carriers this year to execute logistics needs across the USA. FedEx & UPS being first, USPS being last option.

5 – Cutoff for WARM weather states is at least 5 days before holiday. 

6 – Please understand that we will do our very best with shipping as best we can, however once it leaves our building we have no control and are at the mercy of all carriers.

Note:  Express rates fluctuate depending on West Coast, Central & East Coast. Also weight, temperature, box size needed, along with possible cold packs may increase rates. Please know that we try and pass off all savings we possibly can from carriers. We may need to contact you if freight exceeds the default rate we have provided.

WARM WEATHER SHIPPING ADVISORY:  

To reduce the risk of melted chocolate on orders shipping to destinations with warm weather or longer transit times, we offer FedEx 2-Day Shipping. All shipping boxes will include complimentary cooling materials where needed. You can reuse our ice gel packs and cool shield.

We consider warm zones anything over 65 degrees. Hot Zones are 78 & higher. FL will always need to ship overnight because it hovers in the 80’s year round with rare drops below 70. States that are always flagged for Warm/Hot Zones:

FL, CA, TX, AZ, NV (Vegas), HI

Warm Zones that heavily fluctuate:

NC, SC, GA, AL, LA, MS

*HI and AK may incur a freight surcharge vs. regular rates and are not eligible for ground.

Order online for FREE in store pick up. Available at Middletown location and What's Scoop, Metuchen. Check Holiday Hours for operating hours or call 888 896 2449. ****