Privacy Policy

PRIVACY POLICY

Last Updated: July 21, 2026

2 Chicks With Chocolate (“2 Chicks With Chocolate,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit or use 2chickswithchocolate.com (the “Site”), purchase products from us, communicate with us, sign up for marketing communications, attend or inquire about our events or services, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our Site or providing us with personal information, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us and may include the following categories.

Contact Information

We may collect information such as your:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

We may collect this information when you place an order, create or use an account, contact us, subscribe to communications, inquire about an event or service, or otherwise interact with us.

Order and Transaction Information

When you purchase or inquire about products or services, we may collect information such as:

  • Products purchased or considered

  • Order history

  • Billing and shipping information

  • Delivery instructions

  • Gift recipient information you provide

  • Product preferences

  • Discounts or promotional offers used

  • Returns, refunds, or customer service information

Payments made through our Site are processed by third-party payment processors and e-commerce service providers.

We generally do not directly store complete payment card numbers, card security codes, or other full payment credentials. Payment information is processed by authorized payment processors in accordance with their own privacy and security practices.

Account Information

If you create or use a customer account, we may collect information associated with that account, such as your name, email address, account credentials, order history, and preferences.

Communications and Customer Service Information

When you contact us by email, telephone, contact form, social media, or another method, we may collect the information you provide, including:

  • Your contact information

  • The content of your message

  • Questions or requests

  • Feedback

  • Product or order information

  • Information related to events, parties, corporate gifts, custom orders, or other inquiries

Marketing and Communications Information

If you subscribe to our email or SMS communications, we may collect:

  • Your name

  • Email address

  • Mobile telephone number

  • Marketing preferences

  • Subscription and opt-out information

  • Information about how you interact with our communications, such as email opens or link clicks

We use Brevo to support our email and SMS communications and related marketing activities.

Internet, Device, and Usage Information

When you visit our Site, we and our service providers may automatically collect certain information about your device and how you interact with the Site.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Links clicked

  • Referring website or source

  • Date and time of visits

  • Shopping and browsing activity

  • General or approximate geographic location derived from an IP address

  • Cookie and device identifiers

We may collect this information using cookies, pixels, tags, web beacons, and similar technologies.

Please see our Cookie Policy for additional information.

Information You Provide About Others

You may provide personal information about another person when, for example, you purchase a gift and provide the recipient’s name, shipping address, or gift message.

If you provide us with another person’s personal information, you are responsible for ensuring that you have the appropriate authority or permission to provide that information for the intended purpose.

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from several sources.

Information You Provide Directly

We collect information that you provide when you:

  • Make a purchase

  • Create or use an account

  • Contact us

  • Submit a form

  • Subscribe to email or SMS communications

  • Request customer support

  • Inquire about products, corporate gifts, favors, events, or parties

  • Provide feedback or reviews

  • Otherwise communicate or interact with us

Information Collected Automatically

We may automatically collect information when you visit or interact with our Site through cookies and similar technologies.

This may include information collected through Shopify, Google Analytics, and other technologies used to operate, secure, analyze, and improve our Site.

Information From Service Providers and Other Sources

We may receive information from companies that provide services to us, including:

  • E-commerce and website platforms

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics providers

  • Email and SMS providers

  • Marketing and advertising providers

  • Fraud prevention and security providers

  • Social media platforms when you interact with us through those services

3. HOW WE USE PERSONAL INFORMATION

We may use personal information for purposes including:

Providing Products and Services

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and updates

  • Manage customer accounts

  • Process returns or refunds

  • Respond to customer service requests

  • Provide products and services you request

  • Handle gift, custom, corporate, event, favor, or party inquiries

Operating and Improving Our Business

We may use information to:

  • Operate and maintain our Site

  • Understand how customers use our Site

  • Improve our products and services

  • Develop new products, services, or Site features

  • Analyze trends and customer preferences

  • Troubleshoot technical problems

  • Measure Site performance

Marketing and Communications

Where permitted by applicable law, we may use personal information to:

  • Send newsletters

  • Send promotional emails or SMS messages

  • Tell you about products, events, promotions, or special offers

  • Personalize communications

  • Measure engagement with our communications

  • Improve our marketing efforts

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

You may opt out of SMS marketing by following the opt-out instructions provided in our text messages.

Security and Fraud Prevention

We may use information to:

  • Protect our Site, customers, and business

  • Detect or prevent fraud

  • Investigate suspicious activity

  • Protect against unauthorized transactions

  • Maintain the security of our systems

  • Enforce our policies and agreements

Legal and Compliance Purposes

We may use personal information as reasonably necessary to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from government authorities

  • Establish, exercise, or defend legal claims

  • Protect our legal rights and the rights of others

  • Comply with tax, accounting, recordkeeping, and other legal obligations

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our products and services.

Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce technology that allows us to operate our online store, including storefront functionality, shopping carts, checkout, payments, customer accounts, security, and related services.

Shopify may process personal information in connection with these services according to its own privacy practices and applicable agreements.

Payment Processors

We use third-party payment processors to securely process transactions.

These providers may receive payment and transaction information necessary to authorize and complete your purchase.

Shipping and Fulfillment Providers

We may provide necessary information to shipping carriers, delivery services, fulfillment providers, and other companies involved in processing and delivering your order.

This may include your name, delivery address, contact information, and information necessary to fulfill the shipment.

Google Analytics

We use Google Analytics to help us understand how visitors interact with our Site.

Google Analytics may collect information about Site visits, devices, browsers, interactions, and general usage patterns through cookies and similar technologies.

We use this information to analyze Site traffic and improve our Site and customer experience.

Brevo

We use Brevo for email, SMS, customer communications, and related marketing activities.

Brevo may process contact information, subscription information, marketing preferences, and information about engagement with our communications in order to provide these services.

Other Service Providers

We may disclose personal information to vendors and service providers that perform services on our behalf, such as:

  • Website hosting and technology providers

  • IT and security providers

  • Customer service providers

  • Analytics providers

  • Marketing service providers

  • Professional advisors, such as accountants, attorneys, or consultants

These providers may access personal information as reasonably necessary to perform services for us.

Business Transactions

If 2 Chicks With Chocolate is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction or related due diligence.

Legal Requirements and Protection of Rights

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to a subpoena, court order, or lawful government request

  • Enforce our agreements or policies

  • Protect our rights, property, or safety

  • Protect our customers or others

  • Detect, investigate, or prevent fraud, security issues, or illegal activity

5. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers use cookies, pixels, web beacons, tags, and similar technologies to operate our Site, remember preferences, analyze Site usage, support marketing activities, and improve the customer experience.

The types of cookies we use may include:

  • Strictly necessary cookies

  • Analytics and performance cookies

  • Functional cookies

  • Marketing and advertising cookies

For more information about how we use these technologies and the choices available to you, please review our Cookie Policy.

6. ADVERTISING AND ANALYTICS

We may work with analytics, advertising, and marketing providers that use cookies or similar technologies to help us understand Site activity, measure marketing effectiveness, and improve our communications.

The specific technologies and providers we use may change over time.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and certain uses of personal information for targeted advertising or similar purposes.

7. YOUR PRIVACY CHOICES

Email Marketing

You may unsubscribe from promotional emails by clicking the unsubscribe link included in our marketing emails.

Even if you unsubscribe from promotional communications, we may still send you non-promotional communications related to transactions, orders, customer service, security, or our ongoing business relationship with you.

SMS Marketing

You may opt out of marketing text messages at any time by following the opt-out instructions provided in the message.

Cookies

You may be able to manage certain cookie preferences through our cookie consent or privacy preference tools, where available.

You may also manage cookies through your browser settings.

Disabling certain cookies may affect the functionality of our Site.

Updating Your Information

If you have an account, you may be able to update certain information through your account.

You may also contact us to request corrections or updates to personal information we maintain about you.

8. U.S. STATE PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Confirm whether we process your personal information

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Obtain a copy of certain personal information

  • Opt out of certain uses of personal information for targeted advertising, sale, or profiling, where applicable

  • Appeal a decision regarding a privacy rights request, where required by law

  • Not be discriminated against for exercising applicable privacy rights

These rights vary by state and may be subject to exceptions or limitations.

We will respond to verified privacy requests as required by applicable law.

To submit a privacy request, please contact us using the information in the Contact Us section below.

We may need to verify your identity before processing certain requests. If you use an authorized agent to submit a request, we may require verification of the agent’s authority and, where permitted, verification of your identity.

Privacy Preference Signals

Some browsers and browser extensions support privacy preference signals, such as Global Privacy Control (“GPC”).

Where required by applicable law and where our systems recognize such signals, we will process recognized privacy preference signals in accordance with applicable legal requirements.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

  • Provide products and services

  • Complete transactions

  • Maintain business and transaction records

  • Provide customer support

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud and maintain security

The length of time we retain information depends on the nature of the information, why we collected it, applicable legal requirements, and our legitimate business needs.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our data retention practices.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure.

We therefore cannot guarantee absolute security of personal information.

You are responsible for maintaining the confidentiality of any account credentials and for using appropriate precautions when accessing your account or communicating personal information online.

11. CHILDREN’S PRIVACY

Our Site and online store are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13 without appropriate parental or legal guardian consent.

Although 2 Chicks With Chocolate may offer children’s parties, family events, or products enjoyed by children, purchases, bookings, inquiries, and online interactions should be made by a parent, legal guardian, or other appropriate adult.

If you believe a child has provided us with personal information without appropriate authorization, please contact us so that we can take appropriate action.

12. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to websites, social media platforms, applications, or services operated by third parties.

We do not control the privacy practices of these third parties.

When you leave our Site or interact with a third-party service, that third party’s privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party websites and services before providing personal information.

13. INTERNATIONAL DATA PROCESSING

Some of our service providers may process or store personal information in locations outside the state or country where you live.

As a result, your personal information may be subject to the laws of jurisdictions where our service providers operate.

Where required, we and our service providers use appropriate mechanisms designed to protect personal information transferred across jurisdictions.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • Our products or services

  • The technologies we use

  • Our service providers

  • Applicable laws or regulations

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

15. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:

2 Chicks With Chocolate
1300 Hwy 35 South
Middletown, NJ 07748

Email: Middletown@2chickswithchocolate.com
Phone: 888-896-2449