Terms & Conditions

TERMS & CONDITIONS

Last Updated: July 21, 2026

Welcome to 2 Chicks With Chocolate. These Terms & Conditions (“Terms”) govern your access to and use of 2chickswithchocolate.com (the “Site”), your purchase of products from us, and your use of services offered through the Site.

The Site is operated by 2 Chicks With Chocolate (“2 Chicks With Chocolate,” “we,” “us,” or “our”).

By accessing or using our Site, placing an order, creating an account, or otherwise using our services, you agree to these Terms and our applicable policies, including our Privacy Policy, Cookie Policy, Shipping Policy, and Refund Policy.

If you do not agree to these Terms, please do not use the Site.

1. OUR ONLINE STORE

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer and sell our products and services online.

You may use our Site only for lawful purposes and in accordance with these Terms.

You may not use our products, services, or Site for any illegal or unauthorized purpose, nor may you violate any applicable laws in connection with your use of the Site.

2. ELIGIBILITY

By using this Site or placing an order, you represent that you are at least the age of majority in your state or jurisdiction of residence or that you are using the Site with the permission and supervision of a parent or legal guardian.

Our Site is intended for use by a general audience and is not directed to children under the age of 13.

3. PRODUCTS AND AVAILABILITY

We make reasonable efforts to accurately display and describe our chocolates, confections, gifts, packaging, and other products.

Because many of our products are handmade or artisan-produced, variations may occur in:

  • Appearance

  • Color

  • Size

  • Decoration

  • Packaging

  • Arrangement

  • Ingredients or assortment

  • Availability

Such variations are normal and do not necessarily constitute a product defect.

All products and services are subject to availability.

We reserve the right to discontinue, modify, substitute, or limit quantities of any product at any time without prior notice.

Certain products may be available exclusively online, in-store, seasonally, or in limited quantities.

4. PRODUCT IMAGES AND DESCRIPTIONS

We make reasonable efforts to display product images and colors as accurately as possible.

However, the appearance of colors and products may vary depending on your device, screen, lighting, photography, packaging updates, seasonal availability, and the handmade nature of our products.

Product photographs are intended to provide a representative depiction of the product.

Packaging, ribbons, decorations, assortments, and presentation may vary from photographs shown on the Site.

We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, availability, or other Site content at any time.

5. CHOCOLATE ASSORTMENTS AND SUBSTITUTIONS

Some products may contain assorted chocolates, flavors, colors, designs, or confections.

Unless a specific assortment is expressly guaranteed in the product description, the exact assortment may vary based on availability, seasonality, production schedules, or other factors.

We may make reasonable substitutions of comparable items when necessary to fulfill an order while maintaining the overall quality and value of the product.

If you have specific dietary restrictions, allergies, or ingredient concerns, please contact us before placing your order.

6. FOOD ALLERGIES AND INGREDIENT INFORMATION

Our products may contain or come into contact with common food allergens, including but not limited to:

  • Milk

  • Peanuts

  • Tree nuts

  • Soy

  • Wheat

  • Eggs

  • Sesame or other allergens

Products may be produced, handled, stored, or packaged in facilities or environments where allergens are present.

If you or the intended recipient has a food allergy, sensitivity, dietary restriction, or other ingredient concern, please contact us before purchasing or consuming a product.

Ingredient formulations, suppliers, and manufacturing practices may change.

You should always review any ingredient or allergen information provided with the product before consumption.

Statements such as “vegan,” “gluten-free,” or similar dietary descriptions, where used, describe the product or recipe as represented but do not necessarily mean that the product was prepared in a completely allergen-free facility unless expressly stated.

7. ORDERS

When you place an order, you agree that all information you provide is accurate, current, and complete.

We reserve the right to accept, reject, limit, or cancel any order at our discretion, including in cases involving:

  • Product unavailability

  • Pricing or description errors

  • Suspected fraud

  • Payment issues

  • Shipping restrictions

  • Unusually large quantities

  • Resale activity

  • Technical errors

Your receipt of an order confirmation does not necessarily constitute final acceptance of your order.

If we cancel an order after payment has been processed, we will issue an appropriate refund for the canceled portion of the order.

8. PRICES AND PAYMENT

Prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, product availability, and shipping charges are subject to change without notice.

Applicable taxes and shipping or delivery charges will be calculated as appropriate during checkout.

You agree to provide current, complete, and accurate billing and payment information for all purchases.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments are processed through Shopify and/or third-party payment processors.

We do not guarantee that every payment method will be available for every transaction.

9. PROMOTIONS AND DISCOUNT CODES

Promotional offers, coupon codes, discounts, and special offers may be subject to additional terms, expiration dates, product exclusions, minimum purchase requirements, or other restrictions.

Unless otherwise stated:

  • Discounts cannot be combined.

  • Discounts have no cash value.

  • Discounts cannot be applied retroactively to completed purchases.

  • Certain products, gift cards, custom orders, events, or services may be excluded.

We reserve the right to modify, suspend, cancel, or refuse a promotion in cases of error, misuse, fraud, or other circumstances reasonably requiring correction.

10. SHIPPING AND DELIVERY

We ship and deliver orders according to the shipping options and policies available on our Site.

Any shipping or delivery dates provided are estimates unless we expressly state otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

  • Carrier delays

  • Weather

  • Natural disasters

  • Holidays

  • High order volume

  • Incorrect or incomplete addresses

  • Recipient availability

  • Transportation disruptions

We are not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional charges resulting from incorrect, incomplete, or undeliverable addresses may be the customer’s responsibility.

Please review our Shipping Policy for additional information.

11. WARM WEATHER AND PERISHABLE CHOCOLATE

Chocolate is a temperature-sensitive and perishable product.

We may use insulated packaging, cold packs, expedited shipping, shipping-day restrictions, or other precautions when appropriate to help protect orders during warmer weather.

These measures reduce the risk of heat damage but cannot guarantee that chocolate will remain completely unaffected by temperature during transit or after delivery.

Customers are responsible for:

  • Providing a delivery address where the package can be received promptly

  • Tracking shipments

  • Retrieving packages soon after delivery

  • Avoiding prolonged exposure to direct sunlight, heat, vehicles, porches, mailrooms, or other warm environments

We may delay shipment or limit available shipping methods when weather conditions create a significant risk to product quality.

Where applicable, warm-weather packaging or expedited shipping charges may apply.

If you believe your order was damaged during shipping, please contact us promptly and provide your order information and photographs of the product and packaging so we can evaluate the issue.

12. GIFTS AND GIFT RECIPIENTS

If you purchase a product as a gift, you are responsible for providing accurate recipient and delivery information.

Gift messages must not contain unlawful, threatening, abusive, harassing, defamatory, obscene, or otherwise inappropriate content.

We reserve the right to refuse or remove inappropriate gift-message content.

Unless otherwise stated, we cannot guarantee delivery at an exact time or on a specific date, particularly during holidays or periods of high shipping volume.

13. RETURNS, REFUNDS, AND CANCELLATIONS

Because many of our products are food items, perishable goods, customized products, or made-to-order items, returns may be restricted for health, safety, and product-quality reasons.

Eligibility for refunds, replacements, returns, or cancellations is governed by our posted Refund Policy and any terms disclosed at the time of purchase.

If there is a problem with your order, please contact us promptly after receiving it.

We may request:

  • Your order number

  • A description of the issue

  • Photographs of the product

  • Photographs of the packaging or shipping materials

We reserve the right to evaluate refund and replacement requests on a case-by-case basis consistent with our posted policies and applicable law.

14. CUSTOM AND PERSONALIZED ORDERS

Custom, personalized, corporate, event, favor, or specialty orders may be subject to additional terms, including:

  • Deposits

  • Minimum quantities

  • Production timelines

  • Design approvals

  • Artwork requirements

  • Payment deadlines

  • Cancellation restrictions

Once production, personalization, or customization has begun, an order may not be cancelable or refundable.

Any specific written quote, proposal, invoice, or agreement for a custom order may contain additional terms.

If there is a conflict between these general Terms and a written agreement specifically governing a custom order, the specific written agreement will control for that order.

15. PARTIES, EVENTS, AND EXPERIENCES

2 Chicks With Chocolate may offer or accept inquiries regarding parties, classes, tastings, private events, corporate events, or other experiences.

Event bookings may be subject to separate terms regarding:

  • Deposits

  • Final payments

  • Guest counts

  • Scheduling

  • Cancellations

  • Rescheduling

  • Food and allergy considerations

  • Conduct

  • Damage

  • Supervision of minors

Submitting an inquiry through our Site does not guarantee availability or constitute a confirmed reservation.

A booking is confirmed only when we expressly confirm it and any required deposit or payment has been received.

Children attending parties or events must be appropriately supervised by a responsible adult as required by the specific event terms.

Additional event-specific terms provided at the time of booking will apply.

16. CORPORATE GIFTS AND BULK ORDERS

Corporate gift, wholesale, bulk, or large-volume orders may be subject to separate pricing, minimum quantities, production schedules, payment terms, shipping arrangements, and cancellation policies.

Quotes are valid only for the period stated in the quote.

Pricing and availability are not guaranteed until an order is confirmed.

17. GIFT CARDS

Gift cards, if offered, are subject to any terms displayed at the time of purchase and applicable law.

Gift cards:

  • Are redeemable only as specified by 2 Chicks With Chocolate

  • Are not redeemable for cash except where required by law

  • Should be treated like cash

  • May not be replaced if lost, stolen, or used without authorization, except where required by law

Additional gift card terms may apply.

Nothing in these Terms is intended to impose an expiration date or fee prohibited by applicable New Jersey or federal law.

18. CUSTOMER ACCOUNTS

If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You agree to notify us if you believe your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used fraudulently, unlawfully, or in violation of these Terms.

19. INTELLECTUAL PROPERTY

All content on the Site, including but not limited to:

  • Names

  • Logos

  • Trademarks

  • Product names

  • Text

  • Photography

  • Graphics

  • Artwork

  • Packaging designs

  • Illustrations

  • Videos

  • Site design

  • Recipes or proprietary product descriptions

  • Other original content

is owned by, licensed to, or used with permission by 2 Chicks With Chocolate and is protected by applicable intellectual property laws.

You may use the Site for personal, non-commercial purposes only.

You may not copy, reproduce, republish, distribute, modify, sell, exploit, or create derivative works from Site content without prior written permission from the applicable rights holder.

20. USER CONTENT, REVIEWS, AND FEEDBACK

If you submit a review, photograph, comment, testimonial, suggestion, feedback, or other content to us, you represent that you have the right to submit that content.

You may not submit content that:

  • Violates another person’s rights

  • Is unlawful or fraudulent

  • Is defamatory or threatening

  • Contains malicious software

  • Is obscene or abusive

  • Misrepresents your identity or experience

To the extent permitted by law, by voluntarily submitting content to us for public posting or promotional use, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business and marketing.

We are not obligated to publish or retain submitted content.

21. THIRD-PARTY SERVICES AND LINKS

Our Site may include links to or integrations with third-party websites, applications, payment providers, social media platforms, or other services.

We do not control and are not responsible for the content, privacy practices, security, availability, or practices of third-party services.

Your use of third-party services is subject to the applicable third party’s terms and policies.

22. PROHIBITED USES

You may not use the Site:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property or other rights

  • To transmit malware, viruses, or malicious code

  • To attempt unauthorized access to the Site or related systems

  • To collect information about other users without authorization

  • To interfere with Site security or functionality

  • To engage in fraudulent purchases, chargeback abuse, or payment fraud

  • To impersonate another person or entity

  • To use automated systems to scrape or exploit Site content without authorization

We reserve the right to suspend or terminate access for violations of these Terms.

23. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Offers

  • Shipping charges

  • Transit times

  • Availability

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted.

If an order is canceled after you have been charged, we will issue an appropriate refund.

24. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.

We do not warrant that the Site will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable consumer protection laws.

25. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, 2 Chicks With Chocolate and its owners, officers, employees, affiliates, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, except where such limitations are prohibited by law.

Nothing in these Terms is intended to limit or exclude liability that cannot legally be limited or excluded.

Your statutory consumer rights are not affected by these Terms.

26. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless 2 Chicks With Chocolate and its affiliates, owners, officers, employees, and agents from claims, liabilities, damages, and reasonable costs arising from your unlawful misuse of the Site, your violation of these Terms, or your infringement of another person’s rights.

27. PRIVACY

Your use of our Site is also subject to our Privacy Policy and Cookie Policy, which describe how we collect, use, disclose, and otherwise process personal information and use cookies and similar technologies.

28. GOVERNING LAW

These Terms and your use of the Site will be governed by applicable federal law and the laws of the State of New Jersey, without regard to conflict-of-law principles, except to the extent applicable law provides otherwise.

Nothing in these Terms limits any consumer rights or protections that cannot legally be waived.

29. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

30. NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

31. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business, products, services, technology, or applicable law.

When we update these Terms, we will revise the “Last Updated” date at the top of this page.

Changes will become effective when posted unless otherwise stated or required by applicable law.

We encourage you to review these Terms periodically.

32. CONTACT US

If you have questions about these Terms & Conditions, please contact us:

2 Chicks With Chocolate
1300 Hwy 35 South
Middletown, NJ 07748

Email: Middletown@2chickswithchocolate.com
Phone: 888-896-2449